The purpose of this website is to offer you an overview of the services I can offer to potential clients, while at the same time respecting your privacy expectations. This data privacy document governs the privacy notice of the website www.ronancoaching.com. The objective of this data privacy notice is to tell you about what data may be collected from you, how this data is collected, and why it's collected. It is also to ensure that you remain in control of your personal data.
First and foremost, all content on this website, including text, graphics, video and photos have been created by the owner. Similarly for any services offered via this website, all personal data (also known as personal information) belonging to clients is fully respected and in compliance with EU law and GDPR standards.
EU law specifies that you must be informed when your personal data and information is processed (collected, used, stored) by any organization. EU law also states that you have the right to know the details and purposes of that processing.
Services offered on this website may require the processing of your personal data and information. Links are also provided in the information below to the specific information about the processing of your data related to third party privacy polices where data may be processed or stored outside of this website by a third party such as the hosting platform of this website.
1. Your Personal Data & This Website - An Overview
- Your personal data is collected only to the extent necessary in order to fulfill a precise purpose related to our tasks or your requests
- Your personal data will never be used by me for direct marketing purposes
- I put in place measures to ensure that your data is processed securely and kept up-to-date
- I do not under any circumstance reuse information for another purpose that is different to the one stated
- You have the right to access your personal information, to have it corrected and the right to recourse, at any time, if you believe your data rights have been breached
- Under certain conditions as outlined in the law, the website owner may disclose your information to third parties (such as the European Anti-Fraud Office, law enforcement authorities, or the Court of Auditors) if it is necessary and proportionate for lawful, specific purposes
- Your personal information is not kept or stored for longer than necessary and only used for the purposes it was collected for
- However, I may keep only necessary information for a longer period such as for historical, book keeping (i.e. for our tax records for sales/invoices) or statistical purposes with the appropriate safeguards in place.
2. What data is collected on this website?
I only directly collect and process the personal data optionally submitted by website visitors via a contact form on our Contact and Booking Pages. If you choose to use this contact option, this will involve inputting and sending names, contact details, and any content of the message you write (insofar as the latter qualifies as personal data). There is no legal or contractual obligation to provide any personal data. If you choose not to provide personal data, it simply means that you cannot or do not send your request, and I cannot then process it. If you click the submit button on the contact form, you are confirming that you have read the information contained within this Data Privacy Notice and consent to the use of your data on this website as outlined in this Data Privacy Notice.
If you choose to submit a form on our contact page, it generates an email with only the details you inputted (name, contact details, and message), and sends this 'case file' in email format with these details to the email account of 'Ronan Coaching'.
As is standard practice on most websites, cookies and similar technologies are used on this website and collect some anonymous depersonalized data from you. This is outlined in more detail below in section 8 of this privacy notice.
This website uses font files from Adobe Fonts. In order for this website to display correctly in your browser, servers where the font files are stored may receive personal information about you including your IP address, and information about your browser, device, or network.
3. How does this website collect your data?
As per the previous section, the only personal data the owner of the website collects directly arises from you as the user choosing to submit a contact form. This generates an email which can only accessed by one person, the owner of this website. This 'case file' sent by you via the contact form is sent to a secure 'Microsoft Outlook' email account used by the owner. The privacy of the our email account is determined by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. Microsoft's privacy policy can be viewed here: https://privacy.microsoft.com/en-us/privacystatement
The email data sent via this website's contact form to the owner's account is held securely and will never be shared with anyone else. It will be treated at all times in such a way that your data privacy rights are fully respected at all times. If you choose to provide personal data, you have the right to withdraw your consent at any times by means of written notification. Any personal data held by the website owner will be deleted if requested by the person who submitted it.
4. How your data be used?
The data gathered from any contact form you may have optionally submitted on our Contact Page will be used in a secure and private manner to help answer to any questions, queries or requests you may have expressed in the contact form. I will respond by email to your query or request that you have written in the contact form. This is the only way your data will be used. I will never share your personal data you include on the contact form with any third parties. The data collected will be solely accessed and responded to by the owner of this website.
For detailed information on how data arising from cookies are used on this website, please see the section 8 of this privacy notice regarding what cookies are used and how anonymous traffic data from your visit to this website may be collected by the following third party companies, Adobe Inc. and New Relic Inc.
As outlined previously, Adobe Fonts are used to make this website display correctly in your browser, and involves connecting to an Adobe server which this website has no influence over, nor access to. This may involve Adobe's servers receiving your IP address and information about your browser, device, or network. It is Adobe's responsibility to protect this data and their privacy policy can be viewed here: https://www.adobe.com/privacy.html
5. How will your data be stored?
Any data you may have consented to submit on the contact form will be sent to and stored in the website owner's secure email account which is hosted on Microsoft's servers using a Microsoft Outlook email account. Your email will be deleted within 30 days or sooner if it is has been treated and dealt with in a quicker time frame. None of your personal data will be retained.
The only exception to this would be in the case of any services or agreements that may involve a monetary transaction between a client and the website owner where records such as invoices, accounting ledgers and contractual agreements would need to be securely stored by the service provider in compliance with your data protection. Such data would be stored in an encrypted secure electronic location. This in accordance with Swiss law concerning article 958f of the Swiss Code of Obligations. It states that accounting ledgers and records must be kept for 10 years. However, such information shared between the client and the service provider would be handled by other communication methods not directly related to this website (i.e. using email, paper formats in a secure manner etc.). Following the initial contact via the contact form, all followup, transactions and communication between the client and service provider will be completed external to this website in a secure manner and not involve the direct use of this website. Any personal data generated or communicated from such a transaction outside of this website would still be securely handled and protected in accordance with data protection and privacy laws.
6. Marketing
I do not use your personal data for any marketing purposes. I do not send out marketing emails, I do not use email distribution lists. I also do not share your personal data with third parties for marketing purposes.
7. What are your data protection rights?
My website would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:
- The right to access - You have the right to request the owner of this website for copies of your personal data. I may charge a small fee for this service.
- The right to rectification - You have the right to request that the I correct any information you believe is inaccurate. You also have the right to request me to complete information you believe is incomplete.
- The right to erasure - You have the right to request that I erase your personal data, under certain conditions.
- The right to restrict processing - You have the right to request that I restrict processing of your personal data, under certain conditions.
- The right to data portability - You have the right to request that I transfer the data that this website has collected to another organization, or directly to you, under certain conditions.
- If you make a request, I have one month to respond to you. If you would like to exercise these rights, please contact me at my email address: stephenronan@hotmail.co.uk
8(a) What are cookies?
Cookies are text files placed on your computer to collect standard internet log information and visitor behavior information. When you visit my website, we or a third party (as described below) may collect information from you automatically through cookies or similar technology.
For further information, visit https://www.allaboutcookies.org/
8(b) How are cookies used on this website?
This website uses cookies in several ways. One type of cookie are what is known as 'essential cookies'. These are a website's basic form of memory and are used solely to provide an online service and make the website accessible and navigable ensuring you have a positive experience whilst browsing.
This website also uses third party cookies for anonymous statistical analysis purposes determined by the website's host company, "Adobe Inc." and the tool and hosting platform "Adobe Portfolio". This is explained in the section below relating to the third party company "New Relic Inc." and "Adobe Inc." via the hosting and website creation platform "Adobe Portfolio". Please note that the we, the owner of this website, do not have any access or influence to the anonymous data collected by Adobe or New Relic Inc. The cookies placed by default on this website are part of the host platform powered by 'Adobe Portfolio' and the website does not have the ability to alter them or view any of the anonymous statistical data collected. However, please note that to the best of our knowledge based on the privacy policies (detailed below) both New Relic and Adobe comply fully with GDPR, EU and US laws, and other international and domestic laws related to your personal data privacy which they collect anonymously as host of this website via third party cookies to which we, as the website owner, have no access to such data or influence over.
Disclaimer: As a result of having no influence or access to any of the data generated by the third party cookies of Adobe and New Relic Inc., the owner of this website accepts no legal liability or any damages whatsoever arising from any dispute relating to data treatment, mishandling of data, data breaches, or uses of data in anyway arising from the third party cookies placed and used on this website by either Adobe or New Relic Inc. or any other related third parties they may be associated with. As stated, these anonymous tracking cookies are by default built into the Adobe Portfolio host platform and website creation tool and cannot be turned off in by the owner of this website as there is no option to do so. Both Adobe Inc. and New Relic Inc. privacy policies are linked to in this websites privacy policy. You can choose to turn off cookies in your own browser should you want to block any such cookies. Please see section 8(c) below for details on how to manually turn off cookies in your own browser.
8(c) How to manage cookies?
You can set your browser not to accept cookies, and the website https://www.allaboutcookies.org tells you how to remove cookies from your browser. However, in a few cases, some of my website features may not function as a result.
8(d) "New Relic" Analysis Tool Cookie
This website is hosted by Adobe Portfolio (https://www.myportfolio.com). Adobe partners with the web analysis service company "New Relic" to monitor the performance of this website. New Relic is a service of the company New Relic Inc., 188 Spear Street, Suite 1200 San Francisco, CA 94105, USA. New Relic anonymously collects usage data and analyses the technical performance of this website providing feedback to Adobe.
Please note that the publisher of this website does not have any access or influence to the New Relic tool used by the host platform called Adobe Portfolio or decisions made by Adobe. The New Relic tool third party cookie Adobe use on this website may involve the collection of information about the type of browser you use, usage times, your hardware/software or add-ons. Their processing is based on Art. 6 par. 1 lit. f) GDPR. New Relic is also certified under the EU-US-Privacy Shield. The aforementioned purposes of New Relic's analysis tool also constitutes the legitimate interest this website pursues with it in compliance with GDPR. New Relic processes data from this website on a server in the U.S. in order to provide reports on anonymous usage to Adobe (and not to the owner of this website).
New Relic's ability to perform this analysis on this website comes from the use of cookies which Adobe have setup on the host platform, 'Adobe Portfolio', which this website uses. Please note that cookies can be set and deactivated by you as the user of this website should you wish. If you want to object to data collection and storage, you have the ability to deactivate cookies in your browser's settings.
New Relic's privacy policy as well as further information about the processing of data can be accessed here: http://newrelic.com/privacy
9. Adobe & Adobe Typekit Web Fonts
This website uses what is known as web fonts in order to display correctly the type of fonts used in the creation of this website created using the host platform Adobe Portfolio and provided by Adobe Systems Software Ireland Limited, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Republic of Ireland.
When you open any page on this website, your browser loads specific Adobe web fonts into your browser cache so that all texts and fonts display correctly on your screen.
For this reason, your browser must connect to the Adobe Servers. This provides Adobe with the knowledge that this website was accessed using your IP Address. Adobe Typekit is used only in the interest of providing a uniform and appealing presentation of this website and the content and services offered. This represents a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
Please note that if your web fonts are not supported by your browser, a standard font will be used by your device.
It is important to note that as this site is hosted on Adobe’s myportfolio.com Service, and fonts are provided by their 'Typekit Service'. Therefore, whilst all reasonable efforts at accuracy are made in this website's privacy overview, specific privacy policy paragraphs and details may differ from the accounts given on this page (as per other topics and information related to third parties). A comprehensive overview and detailed information of Adobe’s Privacy Guidelines and how Adobe processes data can be found on the following website
https://www.adobe.com/privacy/policy.html and specific information regarding Typekit can be viewed at https://www.adobe.com/privacy/policies/typekit.html
https://www.adobe.com/privacy/policy.html and specific information regarding Typekit can be viewed at https://www.adobe.com/privacy/policies/typekit.html
10. Changes to this websites privacy policy
The website owner keeps this privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on June 3rd, 2022.
11. How to contact the owner of this website?
If you have any questions about this privacy policy, the data that is held on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact, the website owner, Stephen Ronan by emailing me at:
stephenronan@hotmail.co.uk